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Schools and Government Ordering

At Fortissimo we aim to help you make the right decision in getting the correct instruments for your needs. We also aim to make the process of ordering and delivery of your items as easy as possible. If at any stage you are unsure about what you need or how to place an order, then contact our education department by calling 01242 808366 or email sales@fortissimoinstruments.co.uk For larger orders or urgently required items it is advisable to speak with one of our team.


  1. To make an order you should first find the products you need - feel free to speak with us for help about this. The website has lots of helpful information on each instrument including technical specifications.

  2. You will then need to check prices and availability - again the web site can help you here, but you might want to speak with one of our education experts for details of education discounts and product delivery timescales.

  3. Once you have the right products and prices you will need to raise a purchase order and email, fax or post this to us [our details are below]. It is advisable that you phone to check we have received your purchase order, or mark your order for the attention of the education department or to the salesperson to whom you have spoken.

Requesting Quotes:

Sometimes you may want to request a quote. If you have a list of equipment that you want us to provide prices for, then email or fax this to our education department along with your contact details.


When we have received your purchase order we will gather the requested items and ship as directed when in stock. Items we have in stock will be shipped for next day delivery unless accompanied in your order by items we have to order in especially for you. In this instance we will normally wait for your order to be complete before we ship but if you request we can split your order and ship in more than one shipment. Notification of dispatch and City-Link tracking information will be emailed automatically.

Fax Purchase Orders to 01242 808 366 or email them to sales@fortissimoinstruments.co.uk

Key Points to Include on your PO to ensure that your order is not delayed:

  • Clear contact details for both invoicing and delivery [including full names, email addresses, telephone and postal address]. Missing information has to be obtained as part of the order processing system so if it's not included your order may be delayed.
  • Items you want to purchase including product name, price and quantity. If this information is not provided the order may be delayed.
  • Name of the sales person at Fortissimo with whom you may have been speaking - this may hasten your order processing as this person will know about your order already.
  • Any specific instruction regarding delivery etc.

For a happy shopping experience with Fortissimo:

  • After a day or two it is a good idea to phone the sales team here at Fortissimo to check that the PO has been received.
  • Check availability before you make your order. Stock levels are indicated on the web pages and the customer services team can help you with delivery timescales for items we have to order.
  • Take the name of any Fortissimo team member you speak with so you can solve any problems quicker.


Customer Services Helpline: 01242 808366

Our opening hours are 9am - 5pm Monday to Friday, please
email outside of these hours for a faster response

For Online Help click here »

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